Client Communications Specialist Position at Lawnline Marketing

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We are adding client communications specialists to our rapidly growing team!

Our client communications specialists communicate with clients to help ensure their satisfaction with our services.

Looking to take the next step in your digital marketing career? If so, then Lawnline Marketing is the place for you. We are a thriving digital marketing agency in Tampa, FL that specializes in serving major green industry clients across North America. As our client list grows, so does our need for talented client communications specialists.

Lawnline client communications specialists serve as the primary point of contact between our agency and our clients. They are responsible for communicating via phone and email to help ensure our clients get what they need and are satisfied with our services. Building strong relationships is critical to success in the role.

If you have exceptional communication skills and a passion for marketing, then apply today to join our rapidly growing team as a client communications specialist! We offer competitive compensation, top-notch benefits, and a healthy workplace culture built around 5 core values: complete honesty and transparency, meticulous and detail-oriented, selfless team player, coachable and driven to improve, and passion for the trade.

What will you do as a client communications specialist?

As a client communications specialist at Lawnline Marketing, you will primarily be responsible for communicating with our awesome clients. Accounts managers serve as the point of contact for any and all matters specific to their assigned accounts and build strong client relationships through frequent phone and email communication. Our communication cadence includes monthly review calls with existing clients and onboarding of new clients.

Client communications specialists review the work completed by our team on their assigned accounts while ensuring the timely and successful delivery of any completed tasks. Our client communications specialists also collaborate with our paid advertising team to evaluate the success of client campaigns. In an client communications specialist role, there may be times when you have to accommodate difficult requests and deal with various client issues. You will have to determine when issues need to be escalated through our internal chain of command.

What are we looking for in a client communications specialist?

Competitive client communications specialist applicants will:

• Possess excellent communication skills.
• Understand digital marketing.
• Follow written instructions and love to learn.
• Be very detail-oriented.
• Have strong writing, grammar, and punctuation skills.
• Be creative and consistently come up with new ideas.
• Possess strong organization and time management skills.
• Be able to work independently without a micromanager.
• Demonstrate proficiency in basic skills such as using Microsoft Word and Excel, conducting internet research, and performing reliable data entry.

Are client communications specialists well-compensated?

Yes! We believe in rewarding people for their hard work here at Lawnline. All Lawnline team members, including client communications specialists, receive a competitive compensation package and have the opportunity to earn performance-based pay increases over time.

What benefits does Lawnline Marketing offer to client communications specialists?

We offer extensive benefits to all of our employees, including client communications specialists. Our top benefits are listed below:

• Access to top-tier medical, vision, and dental insurance plans.
• Generous annual PTO allowance and winter holiday pay.
• 401(k) with a 4% company match.
• Casual dress code.
• Paid 40-minute lunch break every day.
• Free lunch every Friday and on a new employee's first day.
• Company parties.
• And more!

Can you build a career as a client communications specialist at our agency?

At Lawnline Marketing, we are looking for people who want to build a career rather than jump from job to job. That’s because our company is growing very quickly and needs good people who are invested in our long-term vision. Thanks to our fast growth rate, there is ample opportunity for upward mobility in our account management department and throughout our agency. Our future is bright; yours can be too when you join our team at Lawnline!

Our 5 Core Values

Lawnline Marketing is built on 5 core values that contribute to our healthy workplace culture. These core values include:

1. Complete Honesty & Transparency
2. Meticulous & Detail-Oriented
3. Selfless Team Player
4. Coachable & Driven to Improve
5. Passion for the Trade

Ready to take your account management career to the next level? Apply today!

We don’t settle for average at Lawnline Marketing. Instead, we aspire to be legendary. If you have a similar mindset and are ready to take your account management career to the next level, then we encourage you to apply for our Client Communications Specialist position. Our digital marketing agency is located in beautiful Tampa, FL and is convenient to many cities in the Tampa Bay area, including Brandon, Plant City, and Wesley Chapel. Click here to apply today!